Effective Date: May 25, 2018
When we use the term “processing” or “processor” this refers to the collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, use, transmission, dissemination, combination, erasure, or destruction of information.
Information We Collect
We collect (1) information you supply when you contact us through our website and (2) tracking information collected as you navigate our website. We collect this information in order to communicate with you about our products and services, enter into and perform under contracts for the provision of products or services to our customers, and improve our products, services, and website.
Information You Supply: Through our website you are able to provide us with contact information, which may include the following:
- Your name;
- Your email address;
- The name of your company;
- Your phone number;
- Your address;
- Your country; and
- Any additional information you choose to supply.
Tracking Information: From time to time, we, or our third-party vendors, may use “cookies” or other types of tracking software to analyze our users’ movements through our website and improve your website experience. A “cookie” is a small removable data file that is stored by the web browser on your computer that identifies your computer and browser when you visit our website. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website might be diminished and some features may not work as well as intended.
How We Use Your Information
The information we collect is made available to us, our affiliates, and third-party service providers for the following purposes:
- To process inquiries received via our website.
- To register you for and send you communication via email.
- To provide you with information about our products, services, and promotions.
- To conduct marketing research and business development.
- To collect information about you to resolve disputes and troubleshoot problems.
- To help us improve and implement security measures.
- For any other purposes indicated at the time you voluntarily provide information.
We do not sell your information to third-parties. We may disclose your information to companies and individuals who perform business functions on our behalf. Such functions may include hosting the website, analyzing data, and providing other support services. All such parties are required to keep your personal data secure and only process it in accordance with our instructions. We may also disclose your information if required by law.
Marketing: From time to time, we send automated marketing emails to users who have supplied us with their email address. These emails contain an unsubscribe link, which you can click on if you wish to unsubscribe from our email list. We, or our third-party service providers, may also use the tracking information we collect to analyze your browsing activities on our website in order to improve our website generally, enhance your experience on our website, or inform our product marketing activities.
Storage and Retention of Your Information: We retain your information until you request we erase it or we determine it should be erased, whichever occurs first. Additionally, you have the ability to unsubscribe from, or opt-out of, our subscriber list for our automated emails at any time, and to disable cookies and other tracking functions through your computer or browser.
We strive to maintain adequate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Notification of Data Breach: If we learn of a data breach that is likely to result in a high risk to your rights and freedoms, we will immediately notify you of such data breach and inform you of (a) the nature of the data breach, (b) the point of contact regarding the data breach, (c) the likely consequences of the data breach, and (d) the measures being taken to address the breach and mitigate its possible risks.
Limitation on Liability:
We exercise reasonable efforts to safeguard the security and confidentiality of your information. We are not liable for unauthorized disclosure of information that occurs through no fault of our own including, without limitation, errors in transmission, your failure to comply with your security obligations, and the unauthorized acts of your company’s employees.
Accuracy of Your Information
Although we work to ensure that the information we hold about you is accurate and up-to-date, unless we receive an indication otherwise, we can only assume that the information you provide to us is accurate. If you inform us that any of your information processed through our website is incorrect or if we learn that any such information is incorrect, we will work to promptly correct, or if appropriate, erase, such information.
Rights with Respect to Your Personal Data
If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (the “GDPR”) with respect to information we collect that, alone or in combination with other information we collect, can be used to identify you (such information being “personal data”):
Right to Information Regarding the Processing of Your Personal Data: You have the right to obtain the following information:
- confirmation of whether and where we are processing your personal data;
- information about the purpose of the processing of your personal data;
- information about the categories of personal data being processed;
- information about the existence of, and an explanation of the logic involved in, any automated processing of your personal data that has a significant effect on you;
- information about the categories of recipients with whom your personal data may be shared; and
- information about the period for which your personal data will be stored or the criteria used to determine that period.
Right to Access to Your Personal Data: You may request a copy of your personal data that we, or our third-party processors, collect and maintain. Similarly, you have the right to, when technically feasible, have your personal data transferred to another entity to determine the purpose and means of processing your personal data.
Right to Have Errors Corrected: You have the right to rectification of inaccurate personal data. If you notify us that any of your personal data is inaccurate or incomplete, we have the responsibility to, either directly or through our third-party processors, ensure that such personal data is erased or corrected.
Right to Have Personal Data Erased or Processing Restricted: You have the right to have your personal data erased when (i) the personal data is no longer needed for its original purpose and no new lawful purpose exists; (ii) the personal data is being processed based solely on your consent and you withdraw your consent; or (iii) the personal data is being processed unlawfully. Similarly, you have the right to limit our use of your personal data when (i) the personal data is no longer needed for its original purpose, but we still need to maintain the personal data to establish, exercise, or defend legal rights; (ii) the personal data is being processed unlawfully; or (iii) the accuracy of the personal data is contested, but then our use of the personal data is restricted for only so long as it takes to verify the accuracy of the personal data.
Right to Object to Processing of Your Personal Data: You have the right to object to our processing of your personal data if the basis for that processing is (a) public interest; or (b) our own legitimate interests in doing so. Additionally, you have the right to object to the processing of your personal data for the purpose of direct marketing or statistical purposes.
Right to Lodge a Complaint with a Supervising Authority: You have the right to lodge a complaint concerning the processing of your personal data with your country’s independent public authority designated to act as its data protection “supervising authority” under the GDPR.
Right to Withdraw Consent to the Processing of Your Personal Data: You have the right to refuse to consent to, and to withdraw your consent to, the processing of your personal data. To the extent we rely on your consent to collect and store your information, when you withdraw such consent we must cease collection and retention of such information. Note, however, we do not require your consent to collect or otherwise process your personal information if (a) such information is not personal data or (b) such information is personal data and we have another lawful basis for processing the information (for instance, the information is needed to enter into or preform under a contract with you).
Responses to your requests to us regarding your personal data will be provided free of charge (including copies of materials), except that we may charge a reasonable fee for any repetitive requests, manifestly unfounded or excessive requests, or further copies. Similarly, we may refuse to act upon requests that are manifestly unfounded or excessive.
Children Under 16
Our products and services are sold to businesses, not consumers. Thus, our end users are typically business owners and employees. With that said, we do not restrict access to our website and cannot ensure that minors do not browse are website. Individuals under the age of 13, and in some instances 16, cannot lawfully consent to collection of their personal information. Instead consent of the child’s parent or legal guardian is required. We will not knowingly allow anyone under the age of 16 to provide us with personal data. If you are under the age of 16, please do not provide us with any information (such as your name, email address, or phone number). If you become aware that your child (under the age of 16) has provided us with information without your consent, please contact us immediately.
How to Contact Us
Blasch Precision Ceramics
Attention: John R. Parrish, President & CEO
Albany, NY 12204
If we have reasonable doubts about the authenticity of any request to us, we may request additional information necessary to confirm your identity.